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Dear Mr. Basith
I experienced the most delightful case management assessment visit for my mom on Thursday. Letherese P, is an excellent case manager. She has a very calming approach and is clearly knowledgeable about the needs, psychologically, emotionally and cognitively, of persons with brain injury.
I am a licensed social worker with 30 years of experience, mostly in management and administration. I have directed case management programs for persons with substance abuse, developmental disabilities and mental illness, and I also conduct conformance surveys in behavioral health on behalf of a major international accreditation organization. I regret that as I trained several young professionals and provided consultation to numerous organization, I put more emphasis on case management process and the required technical skills than I did on the importance of care and compassion. LeTherese has shown me the error of my ways. God bless her and I expect she will have a very bright future in our field.
Sincerely,
Cynthia, Chicago IL.
August, 2007 |
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