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To Aabcor,
On behalf of my mother, Melba, and our whole family we wish to thank Aabcor. We first heard of Aabcor in early February 2007, through Alexian Rehab Center where Mom had received therapy after some brain surgery. I called the Aabcor office, talked to Aimee A, and was immediately assigned to Rachel H.
Rachel visited Mom and me at Mom’s home and filled out the necessary paperwork. We were both impressed with her efficiency and demeanor while asking us some difficult questions.
With her help and the help of Kayla, our present case manager, we were able to provide Mom with a lifeline (which was used after Mom had fallen), Meals (which were pretty good), and a caregiver (who was attentive and kind to Mom).
We are not only impressed with what Aabcor has offered Mom, but we are also very impressed with the fact we have always been able to talk to someone immediately.
Yesterday we called the office with some questions regarding the Department of Human Services and “spend down” ( a term very foreign to us). We were lucky to speak to Judi who was again very efficient and very knowledgeable.
Thank you for such a well run program.
Sincerely,
Carol, Bartlett IL.
May, 2007
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